Return Policy

Return Eligibility

Products may be returned within 30 days of purchase, provided they are in original, unopened condition with all packaging intact. Items must be unused and in saleable condition.

Return Process

To initiate a return, please contact us using the information provided on our contact page. Include your order number and reason for return. We will provide instructions for returning the item.

Refund Processing

Upon receipt and inspection of returned items, refunds will be processed to the original payment method within 5-10 business days. Shipping costs are non-refundable unless the return is due to our error.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for replacement or full refund, including return shipping costs.

Non-Returnable Items

Customized or personalized products, opened seed packets, and items not in original condition cannot be returned unless defective. Seasonal or perishable items may have different return terms.

Contact

For questions about returns or refunds, please contact us at: infocenter@tharlonnshchran.world